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The second-hand marketplace Members Share Displeasure About Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices following member complaints.
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